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Palmetto Solar - Profile & Reviews

Palmetto makes it easy for homeowners to switch from fossil fuels to solar energy. Our end-to-end approach takes the guesswork out of solar savings, guarding individual and natural resources from unnecessary waste.

Leading the world towards a clean energy future is at the heart of everything we do. It's our north star that guides us to perform sustainably and ethically as we sell, design, finance, build and maintain residential solar systems across the country.

It enables us to have a positive impact on the people, environments and communities we serve by providing economic development and job opportunities.

Our employees and partners are committed to integrity in action, fairness in conduct and respect for all. We believe in the future of clean energy to help save our planet.

28 reviews

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  • "Terrible service from install date to whenever"

    Reviewed
    "Terrible service from install date to whenever"

    Reviewed Oct 15, 2021

    It went bad from the day before install date. A truck showed up to drop off the materials to install on roof. I wasn't told of the delivery to arrive the day before. I didn't have time to move my car out of the way. Next morning I parked both cars down the street anticipating a team to show up for install. Cars were parked down the street until 5pm when I put them back in the driveway. 5:30pm two guys show up saying they were here to install solar panels. By that time the winds had picked up and there was lightening all around us. I told them no one is getting up on my roof during a lightening storm! That was a Monday. Friday they came back and installed the system. Contractor said he would contact the city inspector and the power company. He told me all the work they needed to do was outside so I would probably never know they have been there. A few weeks later the city inspector showed up when I was not home. He needed to see the electric panel in the garage. Palmetto never told me when to expect the inspector and the inspector said it was up to the contractor to let me know. The city inspector has been to my house 6 times now. He has written up issues that need to be corrected by the contractor before it will pass the city. They still have to get the power company involved after they pass the city inspection. We are no where near being connected to the power grid and it's been almost four months. We are already getting billed from the finance company for the solar system AND paying the power company. The selling point was we would have two months from date of install to start paying for the solar system and we should be connected to the power company by then so we'd be basically transferring payment from power company to finance company. Like I said, no where near the end. Solar panels aren't connected and turned on yet. Just look good on the roof. No communication at all from contractors on when to expect them here or when to expect to see the city inspector.

    Dawn Heck
    Installer
    Response from Palmetto Solar
    Responded Oct 18, 2021
    Response from Palmetto Solar
    Responded Oct 18, 2021

    Thank you for providing your feedback and letting us know about this issue, Curtis. We set a high standard for ourselves and are sorry to hear that standard was not met in your interaction with us. We will be reaching out to resolve your concerns shortly.

  • "Post customer service"

    Reviewed Sep 22, 2021

    When needed a new roof place, cost

    Kristie Wells
    Installer
    Response from Palmetto Solar
    Responded Sep 28, 2021
    Response from Palmetto Solar
    Responded Sep 28, 2021

    Mr. Gallant, we are sorry to hear you were not satisfied with the service you received and have asked one of our Customer Experience reps to contact you to learn what we could have done better. Thank you.

  • "Horrible service"

    Reviewed Sep 11, 2021

    Palmetto refused to fill out a simple document for me to refinance my home. I lost thousands of dollars already. DO NOT HIRE THEM!

    Kristie Wells
    Installer
    Response from Palmetto Solar
    Responded Sep 13, 2021
    Response from Palmetto Solar
    Responded Sep 13, 2021

    Felipe, we understand our Customer Experience team has sent this document to your refinance company. Please confirm and let us know if you need additional assistance. You can reach us at 855-339-1831.

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Palmetto is leading the world into a clean energy future by making it easy for homeowners across the United States to switch from fossil fuels to solar energy. Our end-to-end approach takes the guesswork out of solar savings, guarding individual and natural resources from unnecessary waste.

  • Installation
  • Financing
  • Energy Auditing
  • Roofing
  • Electrical Contracting
  • Solar Repair & Maintenance
  • This is Palmetto
    This is Palmetto
  • Building Palmetto’s End-toEnd Software Platform
    Building Palmetto’s End-toEnd Software Platform
  • Chris vs Sean- A real SIT DOWN with Chris Kemper, CEO and Sean Hayes, President
    Chris vs Sean- A real SIT DOWN with Chris Kemper, CEO and Sean Hayes, President
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Associated product manufacturers

  • Solar Edge
  • Q Cells

Get a custom solar estimate for your home

Get a custom solar estimate for your home

Based on your roof and actual offers in your area

Try Solar Calculator

Established

2009

Palmetto Solar Headquarters

1505 King Street Suite #200
Charleston, SC
29405 United States

Workmanship Warranty

25 years. As our solar products are primarily third-party owned systems, the warranty covers the system and components for the life of the agreement.

Affiliations

We are associated with SEIA via the GSREIA.

Certifications

NABCEP Certified PV Installer on team.

Licenses

Business Incorporation: 46-4639124
NABCEP: PV-100414-005126

Insurance

Fully licensed and insured.

States served by Palmetto Solar

  • Arizona AZ ,
  • Colorado CO ,
  • Connecticut CT ,
  • Florida FL ,
  • Georgia GA ,
  • Illinois IL ,
  • Maryland MD ,
  • Massachusetts MA ,
  • Michigan MI ,
  • Mississippi MS ,
  • Nevada NV ,
  • New Jersey NJ ,
  • New Mexico NM ,
  • North Carolina NC ,
  • Ohio OH ,
  • Pennsylvania PA ,
  • Rhode Island RI ,
  • South Carolina SC ,
  • Texas TX ,
  • Virginia VA ,
  • Wisconsin WI

Languages spoken by Palmetto Solar

English, Spanish