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Sunlight Financial - Profile & Reviews

Sunlight Financial is on a mission to save homeowners money and protect our environment.

Sunlight partners with solar companies nationwide to offer homeowners innovative, affordable loans. Sunlight's best in class technology and deep credit expertise simplifies and streamlines consumer finance, enabling Sunlight's strategic partners to quickly and easily provide homeowners with economic savings and environmental benefits.

Sunlight is in it for the long term, with our partners and our customers. Sunlight secures financial commitments, then makes loans available, fairly and responsibly.

In a rapidly changing market, Sunlight develops simple, intuitive processes that facilitate and accelerate the purchase, sale and installation of residential solar systems. Sunlight cares deeply about user experience, and keeps solar companies and homeowners top of mind in our online portal and flexible APIs.

Sunlight works with our strategic partners to create financial products that we believe in. And Sunlight hires, trains and develops teammates committed to providing service and support as reliable as the sun itself.

136 reviews

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  • "Baited and switched. Instantly sold my loan to a nightmare company - All In Credit Union"

    Reviewed
    "Baited and switched. Instantly sold my loan to a nightmare company - All In Credit Union"

    Reviewed Dec 10, 2021

    I was working with AllEnergy Solar to get panels installed on my home. They work with Sunlight Financial. The terms were good. I signed up. Everything was working like clockwork. So far, so good.

    Then, one day, before I had made a single payment, I discovered that my creditor was this All In Credit Union in Alabama. It's been a nightmare ever since.

    I did not pick this company. All In set up a savings account for me without my knowledge or consent. They then charged me a $5 fee for a paper statement before I'd ever had a chance to request an e-statement. The auto-pay that I'd set up with Sunlight disappeared with the change in creditor. No such option exists with All In, and they charge a 10% fee for paying with a transfer from another bank. Unless I can figure out a way (and good luck with the All In website, a red-white-and-blue abortion obviously designed by products of the flagship Alabama educational system) to get around this, I will be paying 10% more for my loan. In my mind, this is no different than a mugging.

    I realize that Sunlight, like every other loan company, sells their loans with an eye only for their bottom line and no consideration for their customers. That's just the grifting way business is done these days. And, of course, they are not responsible for the abuse I've suffered from All In.

    My point, though, is that no decent company would do business with All In. Sunlight chooses to do business with them, and that IS their responsibility.

    I was baited and switched and now I'm stuck.

    My trust has been abused.

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Jan 11, 2022
    Response from Sunlight Financial
    Responded Jan 11, 2022

    Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (888) 850-3359 and we'd be happy to help you out.

    Regards,

    Sunlight Financial

  • "Terrible Customer Service"

    Reviewed Jul 30, 2021

    I accidentally paid off my solar battery loan twice ($28,000). To get a refund issued I was told it would take 3 weeks. Three weeks later I'm told it will take another 3 weeks. Talk to a supervisor? 2 days.
    Awful customer service! They're great on the front end of initiating loans, but terrible servicing them.

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Jan 11, 2022
    Response from Sunlight Financial
    Responded Jan 11, 2022

    Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (888) 850-3359 and we'd be happy to help you out.

    Regards,

    Sunlight Financial

  • "IF I COULD LEAVE ZERO STARS I WOULD"

    Reviewed Jun 03, 2021

    These people are the absolute worst. They prevented me from selling my home under a premise that is not in the contract. If you are considering using solar run away from these people as your provider. You will be lied to given no good reason for their actions and controlled my their management team. Thank you displacing me from my home and stopping my home sale. You are a terrible company and I will let everyone I can know it.

    Jennifer Hurst
    Supplier
    Response from Sunlight Financial
    Responded Jun 08, 2021
    Response from Sunlight Financial
    Responded Jun 08, 2021

    Hi Mr. Guerrieri,
    We want to sincerely apologize for your negative experience regarding your potential loan assumption. I confirmed that a phone call took place on June 4th to resolve and explain any issues. I am glad we were able to come to an understanding and should you need anything additional please do not hesitate to give us a call at (888) 850-3359.

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Sunlight Financial partners with solar companies to secure financing for solar systems, batteries and roofs. The loans Sunlight make available are homeowner-friendly, with a simple approval process. Partner with Sunlight or join Sunlight's experienced team to make your day a little brighter.

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Established

2014

Sunlight Financial Headquarters

234 W. 39th St.
New York, NY
10018 United States

Local Offices (2)

  • 101 N. Tryon St., Suit 1000
    Charlotte, NC 28246
  • 25 Taylor Street
    San Francisco, CA 94102

States served by Sunlight Financial

  • Alabama AL ,
  • Alaska AK ,
  • Arizona AZ ,
  • Arkansas AR ,
  • California CA ,
  • Colorado CO ,
  • Connecticut CT ,
  • Delaware DE ,
  • District of Columbia DC ,
  • Florida FL ,
  • Georgia GA ,
  • Hawaii HI ,
  • Idaho ID ,
  • Illinois IL ,
  • Indiana IN ,
  • Iowa IA ,
  • Kansas KS ,
  • Kentucky KY ,
  • Louisiana LA ,
  • Maine ME ,
  • Maryland MD ,
  • Massachusetts MA ,
  • Michigan MI ,
  • Minnesota MN ,
  • Mississippi MS ,
  • Missouri MO ,
  • Montana MT ,
  • Nebraska NE ,
  • Nevada NV ,
  • New Hampshire NH ,
  • New Jersey NJ ,
  • New Mexico NM ,
  • New York NY ,
  • North Carolina NC ,
  • North Dakota ND ,
  • Ohio OH ,
  • Oklahoma OK ,
  • Oregon OR ,
  • Pennsylvania PA ,
  • Rhode Island RI ,
  • South Carolina SC ,
  • South Dakota SD ,
  • Tennessee TN ,
  • Texas TX ,
  • Utah UT ,
  • Vermont VT ,
  • Virginia VA ,
  • Washington WA ,
  • West Virginia WV ,
  • Wisconsin WI ,
  • Wyoming WY