What a wonderful Christmas present we received from South Coast Solar! My wife and I decided a couple months ago that we wanted to reduce our monthly bills and the timing was right to go solar. I spent numerous hours online gathering information about solar and then decided to use an internet resource called EnergySage to assist in finding the best solar options for us. It was really quite simple, all I had to do was tell EnergySage how much electricity we were using annually by uploading my most recent electricity bill to them. I simply scanned the bill and submitted it to them via their website. On the EnergySage website I was also able to read extensive information about the many paths available to go solar, then wait until EnergySage contacted multiple solar vendors with my information and the vendors to get in touch with me. One of the first vendors to contact me was South Coast Solar, a master dealer of SunPower solar equipment. I worked with Grant Sheffer to determine the best and most cost effective solar solution for us. Grant was extremely knowledgeable and proved he was interested in doing the best for us by answering every question I raised. Grant would make a great teacher as he never resisted answering any question and never made me feel like I was ignorant about solar. He literally spent hours working one on one with me. He really surprised me when I asked if it would be OK to submit his plans and quote to other solar dealers to see if they could compete with the prices quoted and he agreed it was a good idea as he wanted me to get the best deal possible for us.
Interestingly, in communicating with other solar vendors, I found their salespeople were unable to answer questions I raised with Grant, and when they did provide answers different from those Grant supplied I did additional research only to find Grant was spot on with all his answers. No other vendor offered me a quote on the same setup with a better price, despite the fact that they didn’t need to do the work of configuring the system, just quote me a price. In fact, the closest price quote I received from the other vendors was nearly 10% higher.
But my work still wasn’t done as I then researched customer reviews for South Coast Solar and the competitors who were the closest in price as I was willing to spend an additional $2,000 to go with the vendor with the best reviews. Not surprisingly, based on reviews I found online, South Coast Solar not only had the best price, but also garnered the best reviews from their customers. I didn’t find one bad review for South Coast Solar so I decided to have them supply and install the solar system as specified.
We did wait a while for the installation to begin but that was due to the fact my county was slow in approving the permits required for the installation. Finally, the workmen showed up for the installation. The installer guys were extremely friendly and were also willing to answer any additional questions I raised. In less than 24 hours the solar panels and associated electronic equipment were installed and the property was cleaned up, I was pleased to see the installers also used appropriate safety equipment during the installation as my roof has a substantial slope to it and I am always afraid when anyone gets on the roof that they may fall off! At the completion of the installation the equipment was tested and shown to be in proper working order. I am still waiting for the county to inspect the installation and for the local electric company to replace my electric meter, but when that is done I will be pushing power back to the electric grid during daylight hours and only drawing power when the sun is down.
South Coast Solar with SunPower also has the best warranty on the market and a guarantee that the panels will produce as much electricity as quoted or they will pay me double the cost of any electricity not produced. Only Master Dealers with SunPower provide that guarantee!
A big thank you to Grant Sheffer, Scott Oman, and the installation crew for helping me move to solar as seamlessly as possible!